MWI

Both reviews describe deeply negative experiences with MWI's sales and parts staff, citing unhelpfulness, dismissiveness, and an apparent unwillingness to engage with customers seeking to make purchases. Professionalism scores extremely low, as staff in both reviews failed to take customers seriously, offered vague or discouraging information, and redirected customers rather than assisting them. E... Read more

Both reviews describe deeply negative experiences with MWI's sales and parts staff, citing unhelpfulness, dismissiveness, and an apparent unwillingness to engage with customers seeking to make purchases. Professionalism scores extremely low, as staff in both reviews failed to take customers seriously, offered vague or discouraging information, and redirected customers rather than assisting them. Experience also scores very low, as staff demonstrated a lack of product knowledge — particularly around wall-mounted toilets and shower stall kits — suggesting inadequate training or expertise in a retail/customer-facing context. Pricing data is minimal; one review references a vague '$800s' quote for a water heater with no detail, which reflects poorly on pricing transparency. Project completion cannot be assessed as neither review involved a completed job or service call. Read less