J&J Plumbing and Drain Cleaning

J&J Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in project completion and technical expertise. The company excels at responsiveness, often arriving early or on-time, and consistently delivers fair pricing with transparent quotes. However, a detailed 2-star review from December 2021 reveals significant professionalism issues: the owner Joe becam... Read more

J&J Plumbing demonstrates strong overall performance across all dimensions, with particular strengths in project completion and technical expertise. The company excels at responsiveness, often arriving early or on-time, and consistently delivers fair pricing with transparent quotes. However, a detailed 2-star review from December 2021 reveals significant professionalism issues: the owner Joe became defensive and verbally aggressive when the technician arrived over an hour late, screaming at the customer and failing to apologize. While the technician Brian performed acceptable work, the owner's behavior and lack of accountability substantially impact the professionalism score. Most reviews are from 2020-2021, with limited recent data. The company's strength lies in technical competence and fair pricing, but customer service consistency—particularly from ownership—remains a concern. Read less