Independent Plumbing and Drain

Independent Plumbing and Drain demonstrates exceptional performance across all measured dimensions. Professionalism is a standout strength with 78 mentions emphasizing punctuality, responsiveness, politeness, and communication—particularly from office staff (Angel, Andrea, Amy, Chris, Kris) and technicians (Dominic, Tony, Jared, Adrian, Colton, and others). Project completion is consistently rel... Read more

Independent Plumbing and Drain demonstrates exceptional performance across all measured dimensions. Professionalism is a standout strength with 78 mentions emphasizing punctuality, responsiveness, politeness, and communication—particularly from office staff (Angel, Andrea, Amy, Chris, Kris) and technicians (Dominic, Tony, Jared, Adrian, Colton, and others). Project completion is consistently reliable with 65 mentions of jobs finished completely, on-time delivery, and follow-through, including emergency same-day and next-day service. Experience is well-documented across 52 mentions, with reviewers praising technical skill, problem-solving, thoroughness, and honest advice. Pricing receives solid marks from 28 mentions, with customers noting fair rates, transparency, and no upselling—though fewer explicit price comparisons limit confidence in this dimension. The single 1-star review from 2020 (Mike cancellation incident) is an outlier and does not materially impact the overall score given the overwhelming positive pattern. Read less