Bob’s Septic Service

Bob's Septic Service earns strong marks across professionalism, project completion, and experience, with the vast majority of reviewers praising courteous staff, knowledgeable technicians, and jobs completed thoroughly and on time. The experience dimension is particularly well-supported, with multiple reviewers citing specific technical problem-solving, accurate diagnostics, and skilled workmanshi... Read more

Bob's Septic Service earns strong marks across professionalism, project completion, and experience, with the vast majority of reviewers praising courteous staff, knowledgeable technicians, and jobs completed thoroughly and on time. The experience dimension is particularly well-supported, with multiple reviewers citing specific technical problem-solving, accurate diagnostics, and skilled workmanship across complex projects. However, the pricing dimension is the weakest area: while many reviewers describe fair or competitive pricing, four negative reviews specifically allege deceptive quoting practices, overcharging, inflated repair scopes, and billing for work not performed — these are serious and credible complaints that meaningfully drag the pricing score down. Project completion is generally strong but is tempered by one review describing a billing dispute for work not completed and another noting a lack of post-job guidance that caused downstream issues. The overall score reflects a contractor with genuine strengths but a documented pattern of pricing transparency concerns that prospective customers should investigate carefully. Read less