American Response Team

American Response Team earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning 2017–2024. Professionalism is the standout dimension, with dozens of reviewers explicitly praising named technicians for punctuality, communication, calm demeanor, and courteous conduct. Project completion scores slightly lower due to three substantive negative... Read more

American Response Team earns strong marks across all four dimensions, driven by an exceptionally large and detailed review base spanning 2017–2024. Professionalism is the standout dimension, with dozens of reviewers explicitly praising named technicians for punctuality, communication, calm demeanor, and courteous conduct. Project completion scores slightly lower due to three substantive negative reviews (1-star ratings) that describe abandoned follow-through, poor communication during reconstruction, careless demolition work, and an unresponsive general contractor — these are credible, detailed complaints that meaningfully temper an otherwise strong record. Experience scores well, with many reviewers citing technical competence, accurate damage assessment, and effective insurance navigation. Pricing receives a moderate score: most mentions are positive (transparent estimates, fair pricing, one reviewer noting a competitor quoted nearly double), but one reviewer flagged a steep bill and cautioned others to read contracts carefully, and the owner did issue a discount acknowledging some overreach — this prevents a higher score. Read less