All Express Plumbing

All Express Plumbing has an overwhelmingly negative review profile across all four scored dimensions. Professionalism is severely damaged by dozens of accounts of rudeness, no-call-no-shows, failure to return calls, unprofessional behavior by technicians and management, and outright hostility toward customers. Project completion is the weakest area, with a large number of reviewers explicitly stat... Read more

All Express Plumbing has an overwhelmingly negative review profile across all four scored dimensions. Professionalism is severely damaged by dozens of accounts of rudeness, no-call-no-shows, failure to return calls, unprofessional behavior by technicians and management, and outright hostility toward customers. Project completion is the weakest area, with a large number of reviewers explicitly stating that jobs were left unfinished, that the company ghosted them mid-claim, or that the same problem recurred immediately after a supposed fix. Experience scores are dragged down by repeated accounts of misdiagnosis, incorrect repairs, and technicians appearing to lack basic plumbing knowledge, though a minority of positive reviews do credit specific technicians such as Zino, Hamid, and Mel with competent work. Pricing concerns center on allegations of demanding cash payments outside warranty coverage, surprise out-of-pocket charges disclosed only after work was done, and in several cases outright refusal to perform covered work unless paid separately. The small cluster of positive reviews (roughly 18 out of 72) prevents scores from reaching zero but does not meaningfully offset the volume and severity of negative experiences. Read less