Plumbing Guys

The Plumbing Guys show a deeply mixed record across a large volume of reviews spanning roughly 2015 to mid-2025. On the positive side, a strong majority of reviewers praise fast response times, same-day service, friendly technicians, and competent workmanship on straightforward jobs. However, a significant and recurring cluster of negative reviews — including multiple serious complaints about pr... Read more

The Plumbing Guys show a deeply mixed record across a large volume of reviews spanning roughly 2015 to mid-2025. On the positive side, a strong majority of reviewers praise fast response times, same-day service, friendly technicians, and competent workmanship on straightforward jobs. However, a significant and recurring cluster of negative reviews — including multiple serious complaints about price inflation after verbal quotes, failure to provide receipts or invoices, no-shows on scheduled appointments, and at least two severe cases where faulty work caused major property flooding damage — substantially drags down every dimension. Pricing is the weakest dimension, with multiple independent reviewers across different time periods describing quotes that nearly doubled or tripled upon arrival, charges for unnecessary work, and a pattern of not providing written estimates. Project completion is also compromised by documented cases of abandoned work, warranty refusals, and jobs left incomplete. Professionalism scores moderately due to the high volume of positive interactions offset by serious failures in communication, ghosting, and unprofessional conduct by specific technicians. Read less