Montclair Rooter Plumbing & Heating

Josh demonstrates strong technical skill and project follow-through across a large volume of reviews spanning over a decade, with the vast majority of customers reporting that jobs were completed correctly, often under difficult or emergency conditions. His responsiveness and availability — including weekends, holidays, and late evenings — are consistently praised and represent a genuine compe... Read more

Josh demonstrates strong technical skill and project follow-through across a large volume of reviews spanning over a decade, with the vast majority of customers reporting that jobs were completed correctly, often under difficult or emergency conditions. His responsiveness and availability — including weekends, holidays, and late evenings — are consistently praised and represent a genuine competitive strength. Pricing is generally viewed as fair to reasonable, with multiple reviewers specifically noting that Josh saved them thousands of dollars by avoiding unnecessary work recommended by other contractors. However, professionalism is the most contested dimension: while many customers find his talkative, gregarious personality endearing, a meaningful minority of reviewers — including multiple negative reviews — cite excessive talking, unprofessional language, disrespect toward assistants, use of profanity, and boundary-crossing behavior such as showing up at a customer's home after a negative review. There are also recurring concerns about licensing status raised across multiple independent reviews spanning different years, which materially undermines trust and lowers the professionalism score. Read less