Kato Plumbing

Kato Plumbing demonstrates strong professionalism with consistently praised responsiveness, punctuality, and courteous demeanor across 28 reviews. Pricing is competitive and fair, explicitly mentioned as reasonable or affordable in 16 reviews. Technical expertise is evident in complex sewer lateral work and diagnostic problem-solving. However, project completion scores are tempered by two signific... Read more

Kato Plumbing demonstrates strong professionalism with consistently praised responsiveness, punctuality, and courteous demeanor across 28 reviews. Pricing is competitive and fair, explicitly mentioned as reasonable or affordable in 16 reviews. Technical expertise is evident in complex sewer lateral work and diagnostic problem-solving. However, project completion scores are tempered by two significant negative reviews (2021 and 2018) documenting incomplete work, abandoned follow-ups, and quality control failures that contradict the overwhelmingly positive majority. The 1-star reviews describe left inflated bags in lines, miscommunication, and unresponsiveness to callbacks—serious issues that prevent a higher overall score despite strong performance in most other areas. Read less