Echo Plumbing & Rooter

Echo Plumbing demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a standout strength (88.5), with consistent praise for punctuality, communication, politeness, and respectful treatment of homes across 72 reviews. Project completion is solid (86.0) with most jobs finished on time and callbacks honored, though a few miscommunication incidents slightly temper this sco... Read more

Echo Plumbing demonstrates strong overall performance with a WW Score of 84.2. Professionalism is a standout strength (88.5), with consistent praise for punctuality, communication, politeness, and respectful treatment of homes across 72 reviews. Project completion is solid (86.0) with most jobs finished on time and callbacks honored, though a few miscommunication incidents slightly temper this score. Experience/workmanship (85.5) is well-documented across 48 reviews, with technicians demonstrating strong technical knowledge and problem-solving. Pricing (78.0) is the weakest dimension—while many reviews praise fair and reasonable rates, several customers report frustration with the company's reluctance to provide phone quotes and instances of pricing miscommunication, particularly around diagnostic fees and service scope. Read less