EB Plumbing

EB Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (87.5) and solid project completion (84.2). Eli consistently earns praise for punctuality, responsiveness, communication, and technical skill across 38+ reviews mentioning professionalism. However, pricing emerges as a notable weakness (71.4), with multiple customers citing ... Read more

EB Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism (87.5) and solid project completion (84.2). Eli consistently earns praise for punctuality, responsiveness, communication, and technical skill across 38+ reviews mentioning professionalism. However, pricing emerges as a notable weakness (71.4), with multiple customers citing surprise charges, high trip fees ($150 minimum), undisclosed diagnostic fees, and perceived overpricing relative to work performed. Project completion is reliable but shows occasional callbacks and one significant failure with outside plumbing work. Experience scores well (86.7) with customers consistently noting Eli's knowledge and problem-solving ability. Read less