Drainline Plumbing & Rooter

Drainline Plumbing demonstrates strong technical expertise and competitive pricing, with most customers praising the quality of sewer lateral work and fair quotes. However, professionalism and project completion scores are significantly dragged down by a substantial pattern of negative reviews documenting poor communication, missed appointments, unresponsiveness to callbacks, and aggressive behavi... Read more

Drainline Plumbing demonstrates strong technical expertise and competitive pricing, with most customers praising the quality of sewer lateral work and fair quotes. However, professionalism and project completion scores are significantly dragged down by a substantial pattern of negative reviews documenting poor communication, missed appointments, unresponsiveness to callbacks, and aggressive behavior from the owner Chad. While many satisfied customers report excellent work quality and timely completion, a notable minority experienced serious follow-up failures, incomplete work, and hostile interactions when issues arose. The company excels at initial assessment and pricing but struggles with reliability and customer service consistency. Read less