Albion Plumbing & Rooter

Albion Plumbing has a strong base of loyal, long-term customers who consistently praise the quality of workmanship, honesty, and responsiveness for emergency situations — particularly from owner Michael and technicians like Armando and Emilio. However, a meaningful and recurring pattern of scheduling failures significantly drags down the professionalism score: multiple reviewers across different... Read more

Albion Plumbing has a strong base of loyal, long-term customers who consistently praise the quality of workmanship, honesty, and responsiveness for emergency situations — particularly from owner Michael and technicians like Armando and Emilio. However, a meaningful and recurring pattern of scheduling failures significantly drags down the professionalism score: multiple reviewers across different years report no-shows, missed callbacks, and appointment cancellations with little or no notice. Pricing is a mixed picture — many reviewers call rates reasonable or fair, but several explicitly describe feeling overcharged or receiving quotes far above competitors, including one reviewer who documented an $800 quote for a repair estimated at $50 in materials. Project completion is generally strong, with most jobs described as finished thoroughly and cleanly, though a notable update review describes installed work done incorrectly, a leaky bathtub not properly fixed, and a last-minute price increase of $700 above the original estimate. Experience scores highest, with numerous reviewers citing technical skill, problem-solving ability, and quality of workmanship on complex sewer lateral and pipe replacement jobs. Read less