Absolute Plumbing and Drain

Absolute Plumbing and Drain presents a deeply divided picture across its review history. On the positive side, many customers praise individual technicians — particularly Oleg, Larry, and Reid — for being knowledgeable, courteous, prompt, and thorough, which lifts the professionalism and experience scores meaningfully. However, pricing is the single most damaging dimension: a large volume of r... Read more

Absolute Plumbing and Drain presents a deeply divided picture across its review history. On the positive side, many customers praise individual technicians — particularly Oleg, Larry, and Reid — for being knowledgeable, courteous, prompt, and thorough, which lifts the professionalism and experience scores meaningfully. However, pricing is the single most damaging dimension: a large volume of reviews explicitly describe hidden fees, undisclosed minimum charges, bait-and-switch billing, and charges far exceeding what was quoted, resulting in one of the lowest pricing scores possible. Project completion is also significantly undermined by multiple credible accounts of abandoned jobs, unresolved repairs, misdiagnoses, and refusal to honor warranties or return to fix failed work. The owner (referred to as Rod or Hamid) is personally named in numerous negative reviews for rude, combative, and dishonest behavior, which drags the professionalism score down despite strong field technician performance. Read less