Petrini & Sons

Marty Petrini has a mixed but reviewable track record across all four dimensions. On professionalism, he earns praise in several reviews for promptness, friendliness, and responsiveness, but two reviews describe serious failures: one documents him responding with an attitude and then ignoring three follow-up calls, and another describes him hanging up on a customer and refusing to return to fix a ... Read more

Marty Petrini has a mixed but reviewable track record across all four dimensions. On professionalism, he earns praise in several reviews for promptness, friendliness, and responsiveness, but two reviews describe serious failures: one documents him responding with an attitude and then ignoring three follow-up calls, and another describes him hanging up on a customer and refusing to return to fix a problem. Project completion is the most concerning dimension — two out of six reviews describe jobs that were not properly completed, with no follow-through or warranty honored, which significantly drags this score down. On experience, he demonstrates genuine skill in several reviews (creative problem-solving, handling diverse plumbing tasks), but the misdiagnosis of the water heater thermocouple versus pilot assembly issue reveals a meaningful technical lapse. Pricing is generally viewed as reasonable across the reviews that mention it, though value perception drops sharply when work is not completed correctly. Read less