Your City Rooter & Plumbing

Your City Rooter & Plumbing demonstrates strong professionalism and communication skills, with two recent reviews praising responsiveness, knowledgeable advice, and courteous service. However, a critical 1-star review from November 2023 reveals serious project completion failures: incomplete permit/inspection handling, poor water heater installation (oversized unit, improper mounting), and failure... Read more

Your City Rooter & Plumbing demonstrates strong professionalism and communication skills, with two recent reviews praising responsiveness, knowledgeable advice, and courteous service. However, a critical 1-star review from November 2023 reveals serious project completion failures: incomplete permit/inspection handling, poor water heater installation (oversized unit, improper mounting), and failure to honor commitments made before work began. The water heater defect required third-party remediation, indicating quality control issues. While two positive reviews highlight good technical knowledge and follow-up, the most recent negative review substantially undermines confidence in project delivery and accountability. Read less