A & N Plumbing

A&N Plumbing demonstrates a strong overall track record across a large review base spanning over a decade, with the majority of customers praising responsiveness, punctuality, and courteous technicians. Professionalism scores well on average but is meaningfully dragged down by several credible, detailed negative reviews describing no-shows, outright lies about location and arrival times, a rude ha... Read more

A&N Plumbing demonstrates a strong overall track record across a large review base spanning over a decade, with the majority of customers praising responsiveness, punctuality, and courteous technicians. Professionalism scores well on average but is meaningfully dragged down by several credible, detailed negative reviews describing no-shows, outright lies about location and arrival times, a rude hang-up, a rude receptionist, and at least one canceled appointment with no warning — these are not minor complaints and cannot be dismissed. Project completion is generally solid, with many reviews confirming jobs finished on time and cleanly, but there are notable exceptions including incomplete work, a job where a toilet was cracked and not replaced, work left unfinished, and one instance where a technician could not complete a drain snake job and referred the customer elsewhere. Pricing receives a moderate score because while many customers praise fair and reasonable pricing, several credible reviews describe feeling overcharged, a price that was not adjusted proportionally when a job took far less time than estimated, and one instance of unsafe gas line work paired with price negotiation tactics. Experience scores reasonably well, with many reviewers noting knowledgeable and skilled technicians, honest assessments that saved customers money, and creative problem-solving on difficult jobs, though one review flagged a technician who appeared to be an auto mechanic and another noted a plumber who could not diagnose a drain issue. Read less