Acme Bay Area Backflow

The three reviews present a mixed picture of ACME. Two positive reviews highlight honesty, reliability, promptness, and technical knowledge from a specific technician (Mark Delzer), while one strongly negative review describes poor communication, slow scheduling, and an abrupt last-minute cancellation of a confirmed job. Professionalism is the most-mentioned dimension but is dragged down significa... Read more

The three reviews present a mixed picture of ACME. Two positive reviews highlight honesty, reliability, promptness, and technical knowledge from a specific technician (Mark Delzer), while one strongly negative review describes poor communication, slow scheduling, and an abrupt last-minute cancellation of a confirmed job. Professionalism is the most-mentioned dimension but is dragged down significantly by the 1-star account of customer-hostile behavior. Project completion is also penalized because one review describes work that was never completed after over a month of waiting. Pricing received a single favorable mention ('fair') but carries very low confidence given only one data point. All scores are based on very few reviews and should be treated with caution. Read less