RS Plumbing and Drain

RS Plumbing, operated primarily by Robert, earns strong marks across all four dimensions based on a large volume of reviews spanning over a decade. Professionalism scores well with consistent praise for punctuality, phone responsiveness, and friendly demeanor, though two notable negative reviews describe a serious communication failure during an emergency call and an unreturned voicemail/invalid e... Read more

RS Plumbing, operated primarily by Robert, earns strong marks across all four dimensions based on a large volume of reviews spanning over a decade. Professionalism scores well with consistent praise for punctuality, phone responsiveness, and friendly demeanor, though two notable negative reviews describe a serious communication failure during an emergency call and an unreturned voicemail/invalid email situation, which meaningfully temper the score. Pricing is a clear strength, with numerous reviewers explicitly calling out fair, reasonable, or even surprisingly low prices, and one standout case where Robert saved a customer thousands versus a competitor's quote. Project completion is generally strong — jobs are described as completed correctly and efficiently — but is moderated by one unresolved warranty callback complaint and one review describing a failed follow-through on an emergency dispatch promise. Experience is the highest-scoring dimension, with many reviewers specifically praising Robert's technical knowledge, problem-solving creativity, and willingness to advise customers even at no charge. Read less