Pulido Cleaning & Restoration

Pulido Cleaning and Restoration earns strong marks for professionalism, with the overwhelming majority of reviewers praising responsiveness, courtesy, punctuality, and communication across many years and many different crew members. Experience and workmanship are also well-regarded, with numerous reviewers citing thorough, knowledgeable, and skilled work particularly in the mitigation and drying p... Read more

Pulido Cleaning and Restoration earns strong marks for professionalism, with the overwhelming majority of reviewers praising responsiveness, courtesy, punctuality, and communication across many years and many different crew members. Experience and workmanship are also well-regarded, with numerous reviewers citing thorough, knowledgeable, and skilled work particularly in the mitigation and drying phases. However, project completion is a meaningful drag on the score: multiple negative reviews (1–2 stars) describe abandoned or incomplete work, subcontracted delays, jobs taking far longer than promised, and in one case a customer being dropped mid-project. Pricing is the weakest dimension, with at least one reviewer explicitly calling out inflated billing and hidden charges, another noting the quote was significantly higher than competitors, and only a handful of reviews addressing cost at all — those that do present a mixed picture. The overall score reflects a company with genuinely strong field staff but recurring systemic issues around follow-through, subcontractor management, and billing transparency. Read less