Perfection Plumbing and Drain Service

The review corpus for Perfection Plumbing is dominated by serious negative experiences across all four scored dimensions. Professionalism is severely damaged by multiple accounts of hostile, rude, and dismissive behavior — most notably the owner Hector telling a customer to 'lose my number' after a flooding incident he caused. Project completion is a major concern, with multiple reviews describi... Read more

The review corpus for Perfection Plumbing is dominated by serious negative experiences across all four scored dimensions. Professionalism is severely damaged by multiple accounts of hostile, rude, and dismissive behavior — most notably the owner Hector telling a customer to 'lose my number' after a flooding incident he caused. Project completion is a major concern, with multiple reviews describing unfinished work, abandoned jobs, and a catastrophic flooding incident where the plumber left without completing the replacement. Pricing drew consistent criticism, including a $1,800 quote for a repair that cost a customer $30 in parts, and a water heater replacement perceived as $100 overpriced. Experience scores are low due to documented technical errors — including turning on the main water line with a disconnected hose — and a plumber who could not clear a drain and demanded cash for unnecessary additional work. The two positive reviews (5-star) are brief, lack specific detail, and stand in stark contrast to the detailed, credible negative accounts. Read less