Major Leak Plumbing

Major Leak Plumbing demonstrates strong professionalism and reasonable pricing, with most reviews praising responsiveness, courtesy, and fair costs. However, the company's WW Score is significantly impacted by serious project completion concerns: four detailed 1-star reviews from 2022 document failures in diagnostic accuracy and thoroughness, particularly in insurance-related inspections where the... Read more

Major Leak Plumbing demonstrates strong professionalism and reasonable pricing, with most reviews praising responsiveness, courtesy, and fair costs. However, the company's WW Score is significantly impacted by serious project completion concerns: four detailed 1-star reviews from 2022 document failures in diagnostic accuracy and thoroughness, particularly in insurance-related inspections where the plumber allegedly provided inaccurate reports that harmed customers' claims. While 11 positive reviews praise quick response and quality work, the negative reviews describe critical failures in core plumbing expertise (misdiagnosis of leak types and locations), which directly undermines confidence in project completion and experience dimensions. The concentration of negative reviews around July 2022 suggests a specific pattern of problematic behavior during that period. Read less