Innovative Pool Service & Repair

Lee (Innovative Pool Service) demonstrates strong technical expertise and responsiveness, with 32 mentions of excellent diagnostic skills and knowledge. Professionalism is generally solid (42 mentions, 76.5 score) with quick response times and courteous demeanor, though tempered by significant communication lapses in negative reviews. Pricing is fair and competitive (18 mentions, 82.0 score). Howe... Read more

Lee (Innovative Pool Service) demonstrates strong technical expertise and responsiveness, with 32 mentions of excellent diagnostic skills and knowledge. Professionalism is generally solid (42 mentions, 76.5 score) with quick response times and courteous demeanor, though tempered by significant communication lapses in negative reviews. Pricing is fair and competitive (18 mentions, 82.0 score). However, project completion is the critical weakness (28 mentions, 65.0 score): multiple reviews document incomplete work, no-shows after initial service, failure to return for promised follow-ups, and ghosting customers. This pattern of abandonment significantly undermines the otherwise positive reputation. Read less