Dana’s Plumbing

Dana's Plumbing has a strong base of loyal repeat customers who consistently praise punctuality, friendliness, and responsiveness, driving solid professionalism and experience scores. However, the pricing dimension is significantly dragged down by one detailed and credible 1-star review describing a quote that escalated from $300 to $841 with a disputed final invoice, as well as a second reviewer ... Read more

Dana's Plumbing has a strong base of loyal repeat customers who consistently praise punctuality, friendliness, and responsiveness, driving solid professionalism and experience scores. However, the pricing dimension is significantly dragged down by one detailed and credible 1-star review describing a quote that escalated from $300 to $841 with a disputed final invoice, as well as a second reviewer calling the service expensive for poor results — these are serious red flags that cannot be dismissed. Project completion is generally positive across most reviews, but is tempered by one account of a faulty repair that failed within two days and one no-show for a scheduled estimate appointment, both of which represent meaningful failures. The experience score reflects genuine technical praise from multiple reviewers over several years, though the failed toilet valve repair introduces doubt. Overall, the contractor performs well for many customers but has documented patterns of pricing inconsistency and occasional reliability failures that meaningfully reduce the WW Score. Read less