All American Flood Restoration

All American Flood Restoration has an overwhelmingly positive review base spanning nearly a decade, with Tom and his crew consistently praised for responsiveness, professionalism, insurance navigation, and quality craftsmanship. Pricing is generally described as fair and competitive, with multiple reviewers noting they were not overcharged and that Tom was transparent about costs. However, four 1-... Read more

All American Flood Restoration has an overwhelmingly positive review base spanning nearly a decade, with Tom and his crew consistently praised for responsiveness, professionalism, insurance navigation, and quality craftsmanship. Pricing is generally described as fair and competitive, with multiple reviewers noting they were not overcharged and that Tom was transparent about costs. However, four 1-star reviews introduce serious concerns that significantly temper the score: one describes a house still unfinished after a year with a near-electrocution incident caused by the crew; another describes a child being electrocuted and a cat severely injured due to exposed wires left by the crew; a third describes fraudulent insurance write-up attempts, hostile behavior, shoddy workmanship, and a recurring leak; and a fourth describes insurance consequences from over-filing claims. These negative reviews describe safety-critical failures — not minor complaints — and cannot be dismissed. Project completion and professionalism scores are penalized accordingly to reflect these serious outliers against an otherwise strong majority record. Read less