After Hours

This review set is a heavily mixed dataset drawn from what appear to be two entirely different businesses — an urgent care medical facility and a plumbing/HVAC contractor named Frank (After Hours). The majority of reviews praise professionalism, friendliness, and staff attitude, but there are notable negative reviews citing a no-show appointment, an abandoned/incomplete plumbing job with a $600 ... Read more

This review set is a heavily mixed dataset drawn from what appear to be two entirely different businesses — an urgent care medical facility and a plumbing/HVAC contractor named Frank (After Hours). The majority of reviews praise professionalism, friendliness, and staff attitude, but there are notable negative reviews citing a no-show appointment, an abandoned/incomplete plumbing job with a $600 dispute, unexplained billing surprises, long wait times, and a doctor who dismissed a patient mid-sentence. Pricing feedback is split: several plumbing reviews commend Frank's transparent and reasonable rates, while one urgent care review describes a shocking $590 bill after a $380 upfront charge with no itemization. Project completion is similarly mixed, with strong follow-through praised in many plumbing reviews but one explicit case of an unfinished job and a request for a refund. Experience scores are generally positive but tempered by a few incidents of inadequate diagnosis or dismissive care. Read less