Advanced Quality Plumbing & Rooter

Advanced Quality Plumbing demonstrates strong overall performance across a large review base spanning 2016–2024, with professionalism being the most frequently praised dimension — responsiveness, punctuality, courtesy, and communication appear in the vast majority of reviews. Project completion is generally solid, with most jobs described as fully resolved, though a notable cluster of negative... Read more

Advanced Quality Plumbing demonstrates strong overall performance across a large review base spanning 2016–2024, with professionalism being the most frequently praised dimension — responsiveness, punctuality, courtesy, and communication appear in the vast majority of reviews. Project completion is generally solid, with most jobs described as fully resolved, though a notable cluster of negative reviews raises concerns: a gas leak following a water heater installation, a recurring drain blockage not properly resolved, a missed appointment with no follow-up, a disputed billing miscommunication, and an updated review describing an initially incomplete job (later rectified). Pricing is the weakest dimension, with multiple reviewers explicitly calling out high or inconsistent pricing — one reviewer was quoted $4,000 then immediately dropped to $2,800, another paid $750 for two small jobs, and a third flagged a $350 charge just to flush a water heater — though many other reviewers praised fair or reasonable pricing, creating a mixed but net-negative lean on this dimension. Technical experience scores well overall, with numerous reviewers praising diagnostic skill, thoroughness, and problem-solving, though the improper water heater installation resulting in a gas leak (confirmed by PG&E) is a serious workmanship flag that meaningfully suppresses this score. Read less