Super Rooter Services

Super Rooter Service demonstrates strong overall performance across all dimensions, with particular strengths in professionalism, experience, and pricing. The company receives consistent praise for friendly, courteous technicians (George, Oscar, AL, Sylvia), fair pricing compared to competitors, and competent technical work on complex jobs including main line repairs and trenchless repairs. Howeve... Read more

Super Rooter Service demonstrates strong overall performance across all dimensions, with particular strengths in professionalism, experience, and pricing. The company receives consistent praise for friendly, courteous technicians (George, Oscar, AL, Sylvia), fair pricing compared to competitors, and competent technical work on complex jobs including main line repairs and trenchless repairs. However, two 1-star reviews reveal significant concerns: one customer experienced inadequate diagnostic work and aggressive upselling tactics ($550+ in questionable charges), and another faced poor follow-up service and unresponsive management when a repeat service was needed shortly after initial work. These negative experiences suggest inconsistency in service quality and customer service responsiveness that tempers the otherwise strong positive feedback. Read less