JR Grease Services

JR Grease exhibits severe and consistent deficiencies in professionalism and project completion, with multiple reviews documenting no-shows, missed appointments, poor phone communication, and unprofessional staff behavior (particularly complaints about a female staff member). While positive reviews praise technical competence and responsiveness in emergency situations, the overwhelming pattern of ... Read more

JR Grease exhibits severe and consistent deficiencies in professionalism and project completion, with multiple reviews documenting no-shows, missed appointments, poor phone communication, and unprofessional staff behavior (particularly complaints about a female staff member). While positive reviews praise technical competence and responsiveness in emergency situations, the overwhelming pattern of broken commitments, rude customer interactions, and failure to complete scheduled work significantly undermines overall reliability. Pricing appears reasonable when service is delivered, but this is overshadowed by fundamental service failures. The company's score is dragged down by a 5+ year pattern of complaints that remain largely unresolved. Read less