A-1 Apache Plumbing Service

This contractor's review profile is dominated by serious, recurring complaints that drag scores down across nearly every dimension. Professionalism is severely impacted by multiple independent reviewers reporting that the plumber failed to return calls, went a day late without notice, and in one case a company representative verbally abused a customer on the phone. Project completion is similarly ... Read more

This contractor's review profile is dominated by serious, recurring complaints that drag scores down across nearly every dimension. Professionalism is severely impacted by multiple independent reviewers reporting that the plumber failed to return calls, went a day late without notice, and in one case a company representative verbally abused a customer on the phone. Project completion is similarly damaged by at least two reviews describing abandoned follow-through — work that either failed and was never remedied, or appointments that were promised and never scheduled. Pricing drew a mixed picture: one reviewer praised the honesty of a free estimate and no unnecessary upselling, while another described a $275 minimum charge for a job a competitor completed for $137, with no estimate provided upfront. Experience scores modestly higher because one reviewer praised Lenny's honest and knowledgeable assessment that saved them from an unnecessary re-pipe, and another described him as a specialist in commercial and restaurant plumbing — but these positives are outweighed by a failed faucet repair that began leaking again within four months. Read less