Performance Electrical

Performance Electrical & Plumbing presents a deeply polarized review profile. A substantial cluster of recent (2024–2025) positive reviews praise individual technicians — particularly Jeff — for punctuality, friendliness, and professionalism, driving the professionalism score above the midpoint. However, this is heavily counterbalanced by a large and consistent body of negative reviews spann... Read more

Performance Electrical & Plumbing presents a deeply polarized review profile. A substantial cluster of recent (2024–2025) positive reviews praise individual technicians — particularly Jeff — for punctuality, friendliness, and professionalism, driving the professionalism score above the midpoint. However, this is heavily counterbalanced by a large and consistent body of negative reviews spanning 2014–2025 that describe chronic no-shows, missed appointments, abandoned jobs, billing for uncompleted work, inflated pricing with no transparency, and rude behavior from management (especially 'Bob'). Project completion is the most damaged dimension, with dozens of reviewers describing jobs left unfinished for weeks or months, wrong parts ordered, and work that made problems worse. Pricing received the lowest score due to multiple credible accounts of hidden charges, inflated out-of-pocket fees on top of warranty coverage, and charges for work never performed. The experience dimension is mixed: some technicians are praised as knowledgeable, while others are described as incompetent, unable to diagnose basic issues, or performing incorrect repairs. Read less