M Santos and Sons Inc

This single review documents severe failures in professionalism and project completion. The contractor demonstrated poor responsiveness (failed to return 6-7 follow-up calls), lack of communication, and complete failure to deliver a bid despite initial interest and the customer providing all necessary information. The project was abandoned without explanation, leaving the customer's sewer backup u... Read more

This single review documents severe failures in professionalism and project completion. The contractor demonstrated poor responsiveness (failed to return 6-7 follow-up calls), lack of communication, and complete failure to deliver a bid despite initial interest and the customer providing all necessary information. The project was abandoned without explanation, leaving the customer's sewer backup unresolved for weeks. No information is available regarding pricing practices or technical experience. Read less