Erwin & Sons Plumbing Services

Erwin & Sons demonstrates strong technical expertise and generally fair pricing, with many customers praising their honesty and value. However, project completion reliability is a significant concern, with multiple documented instances of no-shows, failure to follow up on callbacks, incomplete work, and poor communication after jobs are finished. Professionalism is mixed—while many reviews highl... Read more

Erwin & Sons demonstrates strong technical expertise and generally fair pricing, with many customers praising their honesty and value. However, project completion reliability is a significant concern, with multiple documented instances of no-shows, failure to follow up on callbacks, incomplete work, and poor communication after jobs are finished. Professionalism is mixed—while many reviews highlight politeness and quick response times, several negative reviews cite unprofessional behavior including not announcing the business name, poor follow-up, and lack of accountability. The WW Score of 78.2 reflects solid workmanship and pricing offset by meaningful gaps in reliability and follow-through. Read less