Drain Masters Plumbing

Drain Masters shows significant inconsistency across all dimensions. While recent reviews (2025) are overwhelmingly positive with strong professionalism and experience ratings, historical reviews reveal serious systemic issues including no-shows, incomplete work, billing disputes, and poor follow-through on callbacks. Project completion is the weakest dimension, with numerous complaints about aban... Read more

Drain Masters shows significant inconsistency across all dimensions. While recent reviews (2025) are overwhelmingly positive with strong professionalism and experience ratings, historical reviews reveal serious systemic issues including no-shows, incomplete work, billing disputes, and poor follow-through on callbacks. Project completion is the weakest dimension, with numerous complaints about abandoned jobs, missed appointments, and failure to return for promised follow-up work. Pricing concerns emerge in older reviews regarding overcharges and unnecessary upsells. The company appears to have improved recently, but the extensive negative history—particularly regarding accountability and reliability—significantly impacts overall trustworthiness. Read less