Apex Plumbing Solutions

Apex Plumbing Solutions has a broadly positive review history, with many customers praising responsiveness, same-day or next-day service, and courteous technicians — particularly Mark and Zach. However, the score is meaningfully dragged down by several serious negative signals: a 2024 review alleging a double-billing scheme and corroboration from a second customer, a 2016 review documenting poor... Read more

Apex Plumbing Solutions has a broadly positive review history, with many customers praising responsiveness, same-day or next-day service, and courteous technicians — particularly Mark and Zach. However, the score is meaningfully dragged down by several serious negative signals: a 2024 review alleging a double-billing scheme and corroboration from a second customer, a 2016 review documenting poor cleanup and unprofessional departure, a 2017 review detailing repeated failed callbacks, no-shows, and recurring workmanship failures on a shower/tub installation. Project completion is the weakest dimension due to documented no-shows, scheduling failures, and a pattern of returning to fix the same defective work. Pricing is generally viewed as fair or reasonable, though one reviewer noted the $1,000+ charge for a 10-foot water line dig as excessive, and another noted Apex was not the cheapest option. The bulk of positive reviews are older than 12 months, with the most recent negative review (July 2024) being the most current data point available. Read less