American Choice Plumbing

American Choice Plumbing has a strong base of positive reviews, with Daniel (the owner) consistently praised for punctuality, communication, cleanliness, and professionalism across many interactions. Pricing is frequently cited as fair, reasonable, or better than competitors, adding meaningful value to the overall picture. However, a detailed 2-star review from 2020 raises a significant concern: t... Read more

American Choice Plumbing has a strong base of positive reviews, with Daniel (the owner) consistently praised for punctuality, communication, cleanliness, and professionalism across many interactions. Pricing is frequently cited as fair, reasonable, or better than competitors, adding meaningful value to the overall picture. However, a detailed 2-star review from 2020 raises a significant concern: two technicians (Cecil and Chris) failed to diagnose a straightforward blockage caused by a plastic piece in the flush channel, instead repeatedly pushing for a full toilet replacement — a pattern the reviewer characterized as misleading and profit-driven. This single but detailed negative review meaningfully drags down scores across all dimensions, particularly project completion and experience, as it describes a clear diagnostic failure and lack of thoroughness. The bulk of positive reviews are from 2018–2019, with only two reviews from 2020, so recency of the positive data is a moderate concern. Read less