Action Appliance installation

Action Appliance Services has a strong base of positive reviews praising professionalism, communication, and technical knowledge, with multiple reviewers highlighting punctuality, floor protection, and proactive problem-solving. However, two significant negative reviews meaningfully drag down scores: one describes poor craftsmanship on a granite cut, incomplete caulking, and a failure to complete ... Read more

Action Appliance Services has a strong base of positive reviews praising professionalism, communication, and technical knowledge, with multiple reviewers highlighting punctuality, floor protection, and proactive problem-solving. However, two significant negative reviews meaningfully drag down scores: one describes poor craftsmanship on a granite cut, incomplete caulking, and a failure to complete product registration that cost the customer a warranty year; another describes a no-show appointment with no courtesy call and a dismissive attitude from Perry. Project completion is penalized because the negative review documents genuinely unfinished and substandard work, and the no-show review reflects a failure to follow through on a commitment. Pricing receives a moderate positive score based on limited but favorable mentions. The overall picture is of a generally capable and professional team with notable inconsistency, particularly on complex or longer jobs. Read less