Plumbing Customs

Martin receives consistently strong praise for his technical skill, honest communication, fair pricing, and friendly demeanor across the majority of reviews. However, two credible negative reviews — one from 2014 and one from 2016 — describe serious professionalism and reliability failures: a no-show after a confirmed appointment with dismissive follow-up, and a complete disappearance on a sch... Read more

Martin receives consistently strong praise for his technical skill, honest communication, fair pricing, and friendly demeanor across the majority of reviews. However, two credible negative reviews — one from 2014 and one from 2016 — describe serious professionalism and reliability failures: a no-show after a confirmed appointment with dismissive follow-up, and a complete disappearance on a scheduled large project. These incidents meaningfully drag down both the professionalism and project completion scores, as they describe not just minor lapses but a pattern of unresponsiveness and abandonment under certain conditions. Pricing and experience scores remain strong given consistent, specific positive mentions across multiple reviews. The recency of the most positive reviews (2024) is encouraging, but the no-show incidents cannot be ignored. Read less