Bill Metzger Plumbing

Bill Metzger Plumbing scores strongly on professionalism and experience, with a large volume of reviews praising named technicians for being friendly, knowledgeable, punctual, and communicative. Project completion is generally positive — most jobs are described as completed same-day or within the promised timeframe — but is meaningfully dragged down by a notable cluster of negative reviews des... Read more

Bill Metzger Plumbing scores strongly on professionalism and experience, with a large volume of reviews praising named technicians for being friendly, knowledgeable, punctual, and communicative. Project completion is generally positive — most jobs are described as completed same-day or within the promised timeframe — but is meaningfully dragged down by a notable cluster of negative reviews describing incomplete work, no-shows, and failure to honor callbacks or guarantees. Pricing is the weakest dimension by a significant margin: multiple independent reviewers across different time periods explicitly describe price gouging, hidden charges, quotes that ballooned dramatically, and charges for parts at extreme markups, which cannot be dismissed as isolated incidents. The overall score reflects a company with genuinely skilled and professional technicians but a persistent and documented pattern of pricing complaints and occasional serious service failures. Read less