Holl Sheet Metal

Holl Sheet Metal/Heating and Air demonstrates strong technical expertise and generally professional field staff, with multiple reviews praising technician knowledge, efficiency, and courteous behavior. However, the company is significantly hampered by serious issues in project completion (missed commitments, incomplete follow-through on promised services, installation defects requiring regulatory ... Read more

Holl Sheet Metal/Heating and Air demonstrates strong technical expertise and generally professional field staff, with multiple reviews praising technician knowledge, efficiency, and courteous behavior. However, the company is significantly hampered by serious issues in project completion (missed commitments, incomplete follow-through on promised services, installation defects requiring regulatory intervention) and pricing concerns (markups on parts, inflated labor charges, unmet warranty promises). The stark divide between positive recent reviews (2019-2021) and negative older reviews (2013-2016) suggests possible management or operational changes, but unresolved issues with follow-through and transparency persist across the timeline. Office staff professionalism is inconsistent, with some praised for efficiency while others are reported as rude and dismissive. Read less