creative plumbing

535 Plumbing (formerly or also known as Creative Plumbing) has a strongly bifurcated review profile: the vast majority of recent reviews (2024–2025) are glowing, praising punctuality, friendliness, communication, and job completion, while older reviews (2008–2020) contain serious complaints about overbilling, unprofessional conduct, missed appointments, incomplete work, and poor workmanship. P... Read more

535 Plumbing (formerly or also known as Creative Plumbing) has a strongly bifurcated review profile: the vast majority of recent reviews (2024–2025) are glowing, praising punctuality, friendliness, communication, and job completion, while older reviews (2008–2020) contain serious complaints about overbilling, unprofessional conduct, missed appointments, incomplete work, and poor workmanship. Professionalism scores well in recent years but is dragged down by multiple older reviews citing rudeness, a plumber urinating with the door open, workers disclosing confidential information to tenants, and no-shows. Pricing is a notable weak point, with multiple explicit complaints about overcharging, billing for time not worked, and rates described as three times the going rate, though a few reviewers found pricing reasonable. Project completion is generally strong in recent reviews but undermined by older accounts of abandoned jobs, unresolved problems after multiple visits, and a water heater installation that resulted in a closet wall being left open. Experience is similarly mixed, with recent technicians praised for skill and problem-solving, while older reviews describe plumbers who appeared inexperienced, made errors, and repeatedly retrieved wrong parts. Read less