Gonzalez Master Plumbing

This contractor shows highly polarized performance with significant red flags. Positive reviews (9 five-star ratings) consistently praise technical skill, quick response times, and problem-solving ability, particularly for water heater and emergency services. However, 8 one-star reviews reveal serious concerns: multiple allegations of misdiagnosis, incomplete work, unprofessional behavior, scope-c... Read more

This contractor shows highly polarized performance with significant red flags. Positive reviews (9 five-star ratings) consistently praise technical skill, quick response times, and problem-solving ability, particularly for water heater and emergency services. However, 8 one-star reviews reveal serious concerns: multiple allegations of misdiagnosis, incomplete work, unprofessional behavior, scope-creep pricing tactics, and potential fraud (particularly the detailed 2021 insurance scam allegation). Professionalism scores are dragged down by documented instances of rudeness, no-shows, broken promises, and alleged dishonesty with insurance companies. Project completion is inconsistent—some jobs are finished same-day, while others are abandoned or left incomplete. Pricing concerns include surprise service fees, pressure tactics, and alleged attempts to circumvent insurance coverage. Read less