Mpire Plumbing

Mpire/Infinity Plumbing shows genuine strengths in technical skill and fair pricing, with multiple reviewers praising knowledgeable technicians like Billy, Jaime, Roberto, and Chris for quality workmanship and competitive rates. Professionalism at the individual technician level is consistently positive — plumbers wore masks, used shoe covers, were courteous, and communicated well in person. How... Read more

Mpire/Infinity Plumbing shows genuine strengths in technical skill and fair pricing, with multiple reviewers praising knowledgeable technicians like Billy, Jaime, Roberto, and Chris for quality workmanship and competitive rates. Professionalism at the individual technician level is consistently positive — plumbers wore masks, used shoe covers, were courteous, and communicated well in person. However, the project completion dimension is meaningfully dragged down by a serious reliability failure documented in the 1-star review, where the company missed multiple rescheduled appointments, became unreachable, and left a customer stranded with no resolution. A separate 5-star review also noted two scheduling delays before the job was completed, suggesting punctuality and scheduling follow-through are recurring weak points at the operational level. The score reflects a business with skilled, friendly field technicians but inconsistent scheduling reliability that poses real risk to customers. Read less