Ronnie On the Spot

Ronnie On the Spot has a strong base of positive reviews praising his communication, punctuality, friendliness, and technical knowledge across appliance and HVAC repairs. However, the most recent review (November 2023) is a serious 1-star complaint describing refusal to warranty work, dismissive attitude, minimal diagnostic effort, and alleged exploitation of a vulnerable customer — this materia... Read more

Ronnie On the Spot has a strong base of positive reviews praising his communication, punctuality, friendliness, and technical knowledge across appliance and HVAC repairs. However, the most recent review (November 2023) is a serious 1-star complaint describing refusal to warranty work, dismissive attitude, minimal diagnostic effort, and alleged exploitation of a vulnerable customer — this materially drags down professionalism and project completion scores. Pricing feedback is consistently positive among those who mentioned it, with multiple reviewers calling his fees reasonable and fair. The bulk of positive reviews are dated 2016–2020, meaning the most recent data point is the negative one, which carries elevated weight under recency rules. Overall, the score reflects a contractor with a historically solid reputation who has at least one documented and credible recent failure in workmanship follow-through and customer treatment. Read less