Oakhurst Plumbing

Oakhurst/May's Plumbing shows a mixed but generally functional track record. Professionalism scores moderately well due to numerous reviews praising friendly, communicative, and thorough technicians like Joe, Scott, Dan, and Marc — but is dragged down by a pattern of no-shows, missed callbacks, and at least one report of a rude office staff member. Project completion is similarly split: many rev... Read more

Oakhurst/May's Plumbing shows a mixed but generally functional track record. Professionalism scores moderately well due to numerous reviews praising friendly, communicative, and thorough technicians like Joe, Scott, Dan, and Marc — but is dragged down by a pattern of no-shows, missed callbacks, and at least one report of a rude office staff member. Project completion is similarly split: many reviews confirm jobs were completed well and promptly, including same-day emergency responses, but there are notable failures including a technician who never returned with promised equipment, repeated no-shows over four days, and a bathtub leak that was not fixed. Pricing is the weakest dimension by far, with multiple independent reviewers explicitly calling out hidden charges, undisclosed trip fees, fuel surcharges, and auger fees that were not communicated upfront — a consistent and recurring complaint across multiple years. Experience scores reasonably well, with several reviewers praising technical skill, problem-solving, and quality of workmanship, though one reviewer alleged a technician misrepresented a toilet condition to upsell an unnecessary replacement. Read less