Trophy Plumbing

Trophy Plumbing shows a deeply polarized performance profile. Recent reviews (2024) consistently praise Andy's professionalism, responsiveness, and technical skill, with multiple mentions of same-day or next-day service and fair pricing. However, older reviews (2016–2017) reveal serious systemic failures including no-shows, incomplete work, installation defects, overcharging, and poor follow-up ... Read more

Trophy Plumbing shows a deeply polarized performance profile. Recent reviews (2024) consistently praise Andy's professionalism, responsiveness, and technical skill, with multiple mentions of same-day or next-day service and fair pricing. However, older reviews (2016–2017) reveal serious systemic failures including no-shows, incomplete work, installation defects, overcharging, and poor follow-up communication. The company appears to have undergone significant changes in ownership and personnel, with the newer Andy-led operation performing substantially better than the legacy operation. Professionalism scores are dragged down by documented instances of rudeness, no-shows, and lack of callback responsiveness in older reviews. Project completion is compromised by multiple accounts of incomplete work, defective installations, and failure to honor appointments. Pricing concerns stem from documented overcharging and inflated quotes relative to market rates in several 2016 reviews. Read less