Thousand Oaks Plumbing

Thousand Oaks Plumbing demonstrates strong professionalism with consistently punctual, courteous, and knowledgeable technicians across 98 reviews. Project completion is reliable with most jobs finished on time and callbacks honored, though a few instances of incomplete diagnostics or follow-up issues were noted. Technical expertise is evident with skilled problem-solving and quality workmanship. H... Read more

Thousand Oaks Plumbing demonstrates strong professionalism with consistently punctual, courteous, and knowledgeable technicians across 98 reviews. Project completion is reliable with most jobs finished on time and callbacks honored, though a few instances of incomplete diagnostics or follow-up issues were noted. Technical expertise is evident with skilled problem-solving and quality workmanship. However, pricing emerges as a significant weakness: 18 reviews explicitly mention overcharging, inflated quotes, upselling unnecessary work, and aggressive pricing tactics that exploit customers' urgency. Several customers reported being charged 2-6x fair market rates for straightforward jobs. This pricing concern substantially reduces the overall score despite otherwise strong operational performance. Read less