The Rooter Company

The Rooter Company demonstrates strong overall performance across all measured dimensions. Professionalism is the standout strength (91.5), with extensive evidence of punctuality, courteous technicians, responsive communication, and attention to detail (wearing booties, cleaning up). Project completion scores well (89.0) with consistent reports of jobs finished on time and follow-through on callba... Read more

The Rooter Company demonstrates strong overall performance across all measured dimensions. Professionalism is the standout strength (91.5), with extensive evidence of punctuality, courteous technicians, responsive communication, and attention to detail (wearing booties, cleaning up). Project completion scores well (89.0) with consistent reports of jobs finished on time and follow-through on callbacks. Experience/skill is solid (87.5) with many reviews praising knowledgeable technicians and effective problem-solving. Pricing is the weakest dimension (82.0) with mixed feedback—while many customers praise fair pricing and competitive quotes, two negative reviews cite excessive charges ($850 for 30 minutes; $1,800 quote vs. $150 handyman estimate), suggesting occasional pricing inconsistency or premium emergency rates. Read less