Sal’s Plumbing-El Segundo/LAX

Sal's Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism and reliable project completion. The company excels in responsiveness, punctuality, and technician courtesy, with 58 mentions of professional conduct and 62 mentions of timely job completion. Technical competence is well-documented across 35 reviews, with technicians cons... Read more

Sal's Plumbing demonstrates strong overall performance with a WW Score of 82.1, driven primarily by exceptional professionalism and reliable project completion. The company excels in responsiveness, punctuality, and technician courtesy, with 58 mentions of professional conduct and 62 mentions of timely job completion. Technical competence is well-documented across 35 reviews, with technicians consistently demonstrating problem-solving ability and knowledge. However, pricing emerges as a notable weakness with only 16 mentions but a concerning pattern: while many customers praise fair pricing, four reviews explicitly cite aggressive initial quotes, pressure to pay above estimates, or pricing disputes that damaged trust. This pricing inconsistency is the primary factor preventing a higher overall score. Read less