R&R Plumbing Services

R&R Plumbing has a large and predominantly positive review base spanning over a decade, with consistent praise for professionalism, punctuality, and knowledgeable technicians across a wide roster of named staff. Project completion scores well overall, with many reviewers confirming jobs were finished on time, cleanly, and as quoted — however, several serious negative reviews describe abandoned f... Read more

R&R Plumbing has a large and predominantly positive review base spanning over a decade, with consistent praise for professionalism, punctuality, and knowledgeable technicians across a wide roster of named staff. Project completion scores well overall, with many reviewers confirming jobs were finished on time, cleanly, and as quoted — however, several serious negative reviews describe abandoned follow-through, flooding caused by technician error, disputed billing, and at least one allegation of fraudulent time-reporting, which meaningfully suppresses the completion and professionalism scores. Pricing is generally regarded as fair and competitive, but a recurring minority of reviewers describe feeling overcharged or pressured into unnecessary repairs, preventing a higher score. Experience scores positively given the volume of technically complex jobs described (hydro-jetting, slab leaks, high-rise condo work, tankless heaters), though a few reviews describe poor workmanship that required correction by other companies. The WW Score of 79.4 reflects a company with genuine strengths and a loyal customer base, tempered by a non-trivial pattern of serious complaints that cannot be dismissed. Read less